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Secure Horizons

HVAC Technician -
Pasadena, CA
Highlights
  • HVAC in Altadena, CA
  • Air Compressor Repair in Verdugo City, CA
  • Duct Cleaning in La Canada Flintridge, CA
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About this pro

  • 300 North Lake, Pasadena, CA 91101

Detailed Information

Business Categories HVAC in Pasadena, CA

Services Offered

  • HVAC
    • HVAC
    • Air Compressor Repair
    • Duct Cleaning
    • Mini Split Installation

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Business Hours Please call to confirm

  • Monday 8AM - 6PM
  • Tuesday 8AM - 6PM
  • Wednesday 8AM - 6PM
  • Thursday 8AM - 6PM
  • Fri 8AM - 6PM
  • Saturday 8AM - 6PM

Coverage Area

Best Questions to Ask a HVAC Technician Contractor

How long have you been in HVAC business for/How long have been serving the Pasadena area?

You'll always want to ask how long the company has been in business in Pasadena. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.

Is your bill for HVAC in Pasadena an estimate or a final price?

This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.

What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?

These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.

Do you work with subcontractors?

The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Pasadena HVAC companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.

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