Since our beginning back in 1957, our products, staff, and service have met and often exceeded our New England customers’ expectations. Windows, Roofing, Gutter systems, insulation... from start to finish, we know you will be impressed with our exceptional level of professionalism and customer service.
| Year Established | 1957 |
|---|---|
| Business Categories | Windows in West Springfield, MA |
Fantastic company, great job all around from customer service to installation.
Many jobs in Massachusetts will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that West Springfield Windows permits are required makes you appear to be a well informed customer.
You'll always want to ask how long the company has been in business in West Springfield. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The West Springfield contractor will know how much they need for a deposit when they've given you the estimate, so ask early.
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the Windows company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the West Springfield contractors to get to job sites if they lack appropriate vehicles.
