Neal B Dutterer HVAC

Air Conditioning Contractor -

Hanover, PA

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About this pro

Time in business: 34 years
110 Gardenia Dr, Hanover, PA 17331

(717) 637-XXXX

Detailed Information

Year Established	1990
Business Categories	Cooling, Heating, HVAC in Hanover, PA

Year Established

1990

Business Categories

Cooling, Heating, HVAC in Hanover, PA

Client Review

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Business Hours Please call to confirm

Mon 8AM - 6PM

Tuesday 8AM - 6PM

Wednesday 8AM - 6PM

Thursday 8AM - 6PM

Friday 8AM - 6PM

Saturday 8AM - 6PM

Best Questions to Ask an Air Conditioning Contractor Contractor

What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?

These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.

Do you hire properly documented Cooling workers?

This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.

Are you union or non-union?

This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.

How long have you been in Cooling business for/How long have been serving the Hanover area?

You'll always want to ask how long the company has been in business in Hanover. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.

Do you have any references that I can contact?

Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Hanover as well, which will give you a broader view of customer satisfaction for a given company.

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