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Interactive Communication

Interactive Communication

Handyman -
Rockford, MI
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Rating 60
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About this pro

  • 7272 Brooks Ln NE, Rockford, MI 49341

Detailed Information

Business Categories Small Projects and Repairs in Rockford, MI

Client Review

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Business Hours Please call to confirm

  • Monday 8AM - 6PM
  • Tuesday 8AM - 6PM
  • Wednesday 8AM - 6PM
  • Thursday 8AM - 6PM
  • Fri 8AM - 6PM
  • Saturday 8AM - 6PM

Coverage Area

Best Questions to Ask a Handyman Contractor

How long have you been in Small Projects and Repairs business for/How long have been serving the Rockford area?

You'll always want to ask how long the company has been in business in Rockford. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.

Do you have any references that I can contact?

Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Rockford as well, which will give you a broader view of customer satisfaction for a given company.

Are you union or non-union?

This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.

What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?

These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.

Do you hire properly documented Small Projects and Repairs workers?

This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.

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