| Business Categories | Carpet, Cleaning in Silverthorne, CO |
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Undependable, inconsistent and just plain terrible house cleaners. They don't clean stove tops even if there is food stuck all over them. They don't use bathroom cleaners, they just wipe quickly with paper towels. We used this company for three years and their service just got worse each year. They won't accept phone calls, only text messages. We had to completely clean our place ourselves three times this winter. I wonder how many times our guests arrived to a dirty condo. They argued with us every time and yet we had photos. Yes, the cleaning job was so bad that you could easily see the problem in photographs. The only good news is that they did not charge us for the cleanings that we caught them not doing.
You'll always want to ask how long the company has been in business in Silverthorne. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
Though a standard question, it's important to ask. Most contractors will tell you how long they expect the job to take without you asking. If they don't volunteer that information, be sure to ask. It's also helpful to ask if that's a hard finish date, meaning that it's the definite finish date. If it's a soft finish date, it may be extended for any number of reasons.
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the Carpet company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Silverthorne contractors to get to job sites if they lack appropriate vehicles.
