Founded in 1965, by Harry Casto, Casto Technical Services, Inc., is a commercial heating and cooling business in Charleston, WV. For more than 50 years, Casto has provided state of the art HVAC services for buildings such as schools, large corporate buildings, and hospitals within the states of WV, OH, KY, MD, VA, and PA. Casto has built its reputation of being a family-owned business that provides dependable service to its customers while using the industry's best equipment and controls.
Year Established | 1969 |
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Business Categories | Cooling, Heating, HVAC in Charleston, WV |
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Charleston as well, which will give you a broader view of customer satisfaction for a given company.
You'll always want to ask how long the company has been in business in Charleston. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.
You'll certainly want to ask them this. Steer clear of any company that is not insured in West Virginia, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.